Privacy Policy

Last updated: February 2026 — Compliant with GDPR (EU 2016/679)

Alpinclima ("we", "us", "our") is committed to protecting your personal data. This policy explains what data we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR).

1. Data Controller

Alpinclima, Ithakis 43, Evosmos, Thessaloniki, Greece

2. Data We Collect

When you use our contact form we collect:

• Full name
• Email address
• Phone number (optional)
• Your message content

3. Purpose & Legal Basis

We process your data solely to respond to your inquiry (legitimate interest / contractual necessity). We do not use your data for marketing without your explicit consent.

4. Data Retention

Contact form data is retained for up to 12 months, after which it is permanently deleted unless an ongoing commercial relationship requires otherwise.

5. Data Sharing

We do not sell or share your personal data with third parties, except where required by law or necessary to fulfill a service (e.g., email hosting provider under data processing agreement).

6. Your Rights

Under GDPR you have the right to: access, rectify, erase, restrict or port your personal data, and to object to processing. To exercise these rights, contact us.

7. Cookies

This website uses only essential session-related storage (language preference via localStorage). No tracking or advertising cookies are used.

8. Security

We implement appropriate technical measures to protect your data against unauthorized access, alteration or disclosure.

9. Contact & Complaints

If you have concerns about how we handle your data, you may contact the Greek Data Protection Authority (HDPA) at www.dpa.gr.